A name collision occurs when a user attempts to resolve a domain in one namespace, but it unexpectedly resolves in a different namespace. Name collision issues in the public global Domain Name System (DNS) cause billions of unnecessary and potentially unsafe DNS queries every day. A targeted outreach program that Verisign started in March 2020 has remediated one billion queries per day to the A and J root name servers, via 46 collision strings. After contacting several national internet service providers (ISPs), the outreach effort grew to include large search engines, social media companies, networking equipment manufacturers, national CERTs, security trust groups, commercial DNS providers, and financial institutions.
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